Refund Policy

Refund Policy

Returns

We accept returns within 30 days of delivery. Items must be in their original condition, unused, and in the original packaging.

How to Request a Return

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with return instructions and a return authorization number.

Refund Process

Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective product, etc.).

Non-Returnable Items

The following items cannot be returned:
- Digital products or downloadable items
- Items marked as final sale
- Damaged or altered items

Exchanges

If you need to exchange an item for a different product, please contact us to arrange the exchange.

Questions?

If you have any questions about our refund policy, please contact our customer service team.

Contact form

Got a question or just want to chat?

Contact form

Got a question or just want to chat?